By Steve Lee
Samsung and LG have been fighting
with each other for over 40 years but, this fight is unlike the one between
Samsung and Apple. It is more childish.
The most recent clash between them
was over their refrigerators. LG advertised their new LG DIOS V9100
refrigerator as the world’s biggest refrigerator, with a capacity of 910
liters. Soon after, Samsung published a video titled “The Inconvenient Truth of
Refrigerator Capacity”. This video showed a comparison between Samsung’s Zipel
T9000 and a “third-party refrigerator”, LG’s DIOS V9100. The video starts with the
ring of a bellas personnel pour water into the empty refrigerators to show how
much each refrigerator can hold. The winner is, obviously, Samsung,holding 8.3 more
liters. What Samsung was trying to say was that LG’s 910 liter refrigerator
holds less than their 900 liter refrigerator.LG, enraged by this video,
immediately accused Samsung of false advertising and requested an apology and
censure of the director.
Instead
of an apology, Samsung’s reply was an extended version of the video, this time
with coffee cans. Experiment personnel open the refrigerators, both of which
are filled with coffee cans. They start to take the coffees out, one at a time.
When the “third-party refrigerator” seems to be empty, the referee comes to
check and fids some more cans concealed in a small compartment nudged between
the door cells. One of the personnel scratches his head as if he is embarrassed
and continues to take the coffees out. The result is, however, Samsung’s
victory with 67 more cans. The experiment personal does his “horse dance” from
Gangnam Style as a victory dance. Round 3 is done with tuna cans, although I’m not
sure if it makes any difference: after all they are both cans. It goes through
the process and the result is, again, Samsung with 90 more tuna cans. The series
of videos finishes with a score of 3 to 0, a complete win for Samsung. LG
immediately sends anapplication requesting the banning of the commercial to the
court. Samsung only replies that the LG people engaged in similar behavior with
their video of butter melting on top of a Samsung phone, showing the high
temperature caused by the phone. LG also released videos explaining how the Samsung
videos were not reliable with three reasons. One, water leaks into unused
spaces within the refrigerator. Two, the door detached from the refrigerator
created non-existing spaces. Three, error can be caused by external pressure.
Like
this, there have been similar clashes between them throughout the 40 years.
Ever since Samsung came into the market, LG and 59 other electronics company
said “If Samsung enters the narrow domestic market with limited consumers; the
electronics industry will gobankrupt”. The most active protestor was LG.
Samsung and LG argued for six months through their newspapers “Joong-AngIlbo”
and “Gook-Jae Shin Bo”. The first clash started with the competition over their
slogans. LG advertised with their slogan “The symbol of technology”, and
Samsung replied with “The symbol of the state-of-the-art technology”, then with
“The latest symbol of the state-of-the-art technology”. In 1985, Samsung
organized a consumer movement contest on January 10 to advertise their
products. LG quickly went on and scheduled their consumer
movement contest on January 7, three days before Samsung’s. Silly competitions
like this continued. The most funny one occurred last year when Kim Hyun Seak,
Samsung executive director, said “All the LG display engineers seems to be
stupid motherf**kers”.This case eventually ended with an apology from Samsung.In
addition, both of them do not trust each other’s announcements of market shares:
sometimesthe sum of their market shares exceeds 100%.
These
are just some of the incidents that happened for the past 40 years, but it
seems like the two rivalsare not completely against each other. In 1987, two
companies were charged with manipulating the prices on their television sales
and limiting the warranty repairs. In 2001, they were charged with jointly
increasing prices of television and air conditioning during the negotiation for
the Government PPS system. In 2008, they agreed to discontinue the production
of the cheapest washing machine, reduce the incentives for television, and
increase the factory price of their laptops, illegal actions which they had to
face fines for. What can you call them but“enemies with benefits?”
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